LD #8: The Baldrige Journey vs The Destination

On this episode of “LeaderDialogue“, Core Values Partner President Paul Grizzell joins Ben, Jennifer, and Duffie to share experiences and tips for organizations launching or continuing their journey toward the prestigious Malcolm Baldrige National Quality Award.

The hosts introduce how the Baldrige Performance Excellence Framework aligns directly with the Organizational Hierarchy of Needs and drives a culture of superior quality and engagement.

Listen in to learn…

  • How to avoid the pitfalls of the “3-year Baldrige breakdown” commonly encountered by organizations embarking on their performance excellence framework

  • How leadership and culture can accelerate or elongate an organization’s journey

  • The most effective drivers of success for high performing organizations