Upcoming Events & Podcasts

Webinar: What’s Next

Jan 25, 2022 12:00 PM CT


Continuing the Managing Workforce Challenges discussion, addressing how to effectively navigate workforce challenges and to establish a viable plan going forward.

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Episode 71

February 1, 2022 | 1:00 PM ET


Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic.

The Baldrige Foundation and ABOUT Healthcare welcome you to Leader Dialogue Radio where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times.  The show airs the 1st and 3rd Tuesdays of every month at 1:00 pm (ET).

Collaborative Partner:

About
Mission: Connecting those in need with those who heal, faster.
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Episode 72

February 15, 2022 | 1:00 PM ET


Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic.

The Baldrige Foundation and ABOUT Healthcare welcome you to Leader Dialogue Radio where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times.  The show airs the 1st and 3rd Tuesdays of every month at 1:00 pm (ET).

Collaborative Partner:

About
Mission: Connecting those in need with those who heal, faster.
LISTEN NOW

Webinar: Systemness

Feb 22, 2022 12:00 PM CT


Discussing the top trending issue of Systemness, and how to move towards operating as one.

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Past Events & Podcasts

Episode 70 - Driving Clarity & Focus: The 12-week Year

January 18, 2022 | 1:00 PM ET


Driving Clarity & Focus: The 12-week Year” with guests Dan Isacksen, Trinity’s CFO, and Brian Moran, author of the book “The 12 Week Year”.

Dr. Roger Spoelman of the Baldrige Foundation, and Ben Sawyer from ABOUT Healthcare, facilitate a very insightful discussion regarding how the Loyola University Health System team was able to achieve a $100 million turnaround by applying the principles of the 12-week year in a robust team-oriented effort that overcame the trap of annualized thinking and the many hurdles within a commonly experienced people-process-technology operation in order to achieve breakthrough results. The model is applicable to any strategy execution challenge an organization faces.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic.

The Baldrige Foundation and ABOUT Healthcare welcome you to Leader Dialogue Radio where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times.  The show airs the 1st and 3rd Tuesdays of every month at 1:00 pm (ET).

Collaborative Partner:

About
Mission: Connecting those in need with those who heal, faster.
LISTEN NOW

Episode 69 - What’s Next: Stabilizing Revenue & Operations

January 4, 2022 | 1:00 PM ET


On this episode of LeaderDialogue Radio, the panel is joined by the President and EVP at Southern New Hampshire Health, Dr. Scott Wolf.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic.

The Baldrige Foundation and ABOUT Healthcare welcome you to Leader Dialogue Radio where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times.  The show airs the 1st and 3rd Tuesdays of every month at 1:00 pm (ET).

Collaborative Partner:

About
Mission: Connecting those in need with those who heal, faster.
LISTEN NOW

Episode 68 - How To Lead When You’re Not In Charge

December 21, 2021 | 1:00 PM ET


On this episode of LeaderDialogue Radio, the panel is joined by pastor, speaker and author Clay Scroggins to discuss his book How To Lead When You’re Not In Charge and how to leverage influence when one lacks authority, such as situations that may face leaders and providers in these disruptive COVID times.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic.

The Baldrige Foundation and ABOUT Healthcare welcome you to Leader Dialogue Radio where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times.  The show airs the 1st and 3rd Tuesdays of every month at 1:00 pm (ET).

Collaborative Partner:

About
Mission: Connecting those in need with those who heal, faster.
LISTEN NOW

Webinar: Burnout

Dec 14, 2021 2:00 PM CT


Discussing the impact of occupational stressors, such as: staffing mistrust, low tolerances for change, high contract labor percentage, the reality of PTSD, and the impact these issues have on healthcare professionals and their organizations. Furthermore, we will address strategic trends, such as the evolution of the gig economy within healthcare, and what that may mean to healthcare operations and patient/consumer satisfaction going forward.

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Episode 67 - Healthcare on Fire: A COVID Chronicle

December 7, 2021 | 1:00 PM ET


LeaderDialogue hosts talk with guest J. Daniel Beckham, founder and president of the Beckham Company, about his most recent monograph, Healthcare on Fire: A COVID Chronicle.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic.

The Baldrige Foundation and ABOUT Healthcare welcome you to Leader Dialogue Radio where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times.  The show airs the 1st and 3rd Tuesdays of every month at 1:00 pm (ET).

Collaborative Partner:

About
Mission: Connecting those in need with those who heal, faster.
LISTEN NOW

Episode: Best Cost/Benefit Opportunities

November 16, 2021 | 1:00 PM ET


Continuing to unpack the recent virtual executive roundtable session hosted by the Healthcare Management Academy (HMA), including the Baldrige Foundation co-hosts, Dr. Roger Spoelman and Dr. Charles Peck, MD, the conversation continues on the 11/16/21 radio show/podcast a discussion regarding the cost/benefit considerations of solution considerations for addressing the unprecedented executive management challenges facing health system executives in the wake of the pandemic. Discover some nuggets of insight that you will be able to immediately apply!

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic.

The Baldrige Foundation and ABOUT Healthcare welcome you to Leader Dialogue Radio where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times.  The show airs the 1st and 3rd Tuesdays of every month at 1:00 pm (ET).

Collaborative Partner:

About
Mission: Connecting those in need with those who heal, faster.
LISTEN NOW

Episode: Top Challenges to Overcome

November 2, 2021 | 1:00 PM ET


Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic. During a recent virtual executive roundtable session hosted by the Healthcare Management Academy (HMA), which included the Baldrige Foundation co-hosts, Dr. Roger Spoelman and Dr. Charles Peck, MD, as panelists the discussion clarified the top challenges to overcome for health systems to future proof their organizations. During the 11/2/21 radio show/podcast, Drs Spoelman and Peck will unpack the audience voting from the HMA interactive executive round table, providing keen insight as to the prioritized problems-to-solve and considerations for addressing the challenges.

Every health system leader has unprecedented executive management challenges facing their organization in the wake of the pandemic.

The Baldrige Foundation and ABOUT Healthcare welcome you to Leader Dialogue Radio where leaders glean valuable insights and practical takeaways to help navigate effectively through these challenging times.  The show airs the 1st and 3rd Tuesdays of every month at 1:00 pm (ET).

Collaborative Partner:

About
Mission: Connecting those in need with those who heal, faster.
listen now

Future Proof Your Health System – Growing with Resilience in an Environment of Uncertainty 

October 11, 2021 | 2:00 PM - 3:00 PM EDT


Discussion Leaders:

  • Angie Franks, Chief Executive Officer, Central Logic

  • Dr. Darin Vercillo , MD, Co-founder, Central Logic

  • Roger Spoelman DBA, MBA, Co-host, Baldrige Foundation Leader Dialogue program 

  • Charles (Chuck) Peck, MD, FACS, Co-host, Baldrige Foundation Leader Dialogue program

Discussion Focus:

  • Health systems are struggling with significant disruption to the transitions of care including the associated economic impact.

  • While care delivery redesign and associated operational changes have been underway for years, COVID-19 has been an accelerant to these changes.

  • This session seeks to better understand the challenges health system leaders are facing and refocusing their priorities to recover financially, and to lay a solid foundation for friction-free health care delivery in the new real-time health system performance environment.

Learning goals:

  1. Confirm the challenges to overcome in the new healthcare environment in the wake of the pandemic

  2. Clarify the priorities healthcare leaders are focusing on to future proof their health systems

  3. Determine next best steps to recover financially and to lay a solid foundation of access and orchestration to enable friction-free health care delivery in the new real-time health system performance environment

watch recording

AO² Summit on Healthcare Access & Orchestration

Date: September 15, 2020 - 3:30pm to 4:45pm ET


Baldrige Foundation Director of Community Initiatives, KaiLonnie Dunsmore, PhD,will team up withSOAR Vision Group CEO, Ben Sawyer MBA, LBB, and COO, Jennifer Strahan, DSc, MBB, FACHE, to discuss the topic of creating a “community health system without walls” in response to the COVID-19 pandemic and beyond. They’ll break down several public/private partnership initiatives that are showing real promise — and explain how to apply them in your service areas.

Learn More about the Summit

National Virtual Executive Rountable: Community Health System Without Walls

Date: Sessions on July 22, 2020 and August 5, 2020 at 1:00pm ET

This virtual discussion will feature discussion and case studies on how to turn disruption and change into opportunity and advantage.


You are invited to join in, along with Health System CEO’s to participate in a timely Executive Roundtable on the topic of creating a Community Health System Without Walls in response to the COVID-19 pandemic and beyond. The purpose of this executive roundtable is to explore together the innovative public/private partnership case studies that are showing real promise.

Dr. Roger Spoelman, a long-time Trinity Health executive who is now actively engaged in his Community supporting their response to the COVID-19 crisis will be the event moderator.

Panelists include: Angie Franks, CEO, Central Logic; Ellen Gerstein, CEO, Gwinnett Coalition for Health and Human Services; Eric Epley, Exec. Director of the SW Texas Regional Advisory Council for Trauma (STRAC); Charles Larsen, RN Senior Director at Banner Health; and Jennifer Strahan, COO, SOAR Vision Group.

This exclusive Leader Dialogue event is hosted by the Baldrige Foundation in collaboration with SOAR Vision Group and Central Logic. There is no cost to attend.

Watch the Session Video

National Webinar Presented by The Baldrige Foundation

COVID-19 CRISIS MANAGEMENT: SWIFT COORDINATED ACTION, DATA, & COMMUNICATIONS

Date: March 31, 2020 at 1:00 PM EDT

This webinar will share valuable resources and practices from a panel of experts managing and supporting the COVID-19 response.

Join executives from CHIME, Guidehouse, Muskegon County, University of Colorado, and SOAR Vision Group for an interactive dialogue targeted toward hospital C-suites. Learn how recommended guidelines (e.g., from CDC and FEMA) can be smoothly orchestrated with a tool like PuLSE and swiftly implemented into operational practice. Furthermore, explore how hospitals can effectively partner with local and county officials for a more comprehensive response to COVID-19 with a current case study from Muskegon County.

Listen to the WEbinar Recording